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CoPilot crashed. My mic disappeared. I have updated windows 11 and restarted several times

1 Answer

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ago by Novice (20 points)
Sounds like the mic was disabled or its driver got lost when the app crashed. Try these in order:

1. Settings → System → Sound → Input: if the mic is missing, open "All sound devices" and check whether it's listed as Disabled — click it and choose Allow.

2. Settings → Privacy & security → Microphone: make sure "Microphone access" and "Let apps access your microphone" are on.

3. Device Manager → Audio inputs and outputs (and Sound, video and game controllers): if the mic has a warning sign or is missing, right-click → Uninstall device, then Action → Scan for hardware changes.

4. Some laptops have a mic mute key (F4 or a key with a crossed mic) or a BIOS/privacy switch — press it once.

5. Still nothing? Install the audio driver from your laptop maker's support page (Realtek / Intel SST), restart, then test it at https://mictests.com/.
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